Here at Owl Locksmiths and Security, we had been apart of the Checkatrade organisation for a around 10+ years and it worked extremely well. The relationship between them and us was excellent and at the time of leaving we had 271 top marked reviews, so what happened?
Unfortunately, Checkatrade became greedy and kept putting the costs up which considering that own main reason for using them was simply for the independent reviews we found rather intolerable, however, that was not the actual reason for the split.
We approached Checkatrade and the account manager agreed a rate that would not rise, the fees were paid monthly and then we kept getting hassled about unpaid fees. For the past 18 months atleast maybe slightly longer the telephone calls got longer, the emaios more frequent and each time it was sorted out, or so we thought. And then another call and another email and left hand never got to talk to the right hand so inneviatably we called it a day.
It was a shame that all the hard work put into getting people to add a review so that we could show case our relationship with our customers has gone.
However, currently and hopefully this will not change, if you wish to read some reveiews from Checkatrade, they can be seen by clicking the link on the website (or here) although no one can add a review.
If you wish to now review our services which we would love you to do, please use the Google Reviews link either on the website direct or if the one at the bottom of the emails that we send out. We would love your feedback and we are sure that it is a helpful tool for others who are in need of a Locksmith service.
To all the past customers who took the time to add a review, thank you very much.
To leave a review on Google please click the image below or scan the QR code.
